Aug 21, 2024 CSV/Excel file with large number of records (>10k) becomes downloadable


You can now download transaction files of more than 10,000 transactions in a batch from the [Payments] or [Reports] pages of the KOMOJU portal.

As before, you can download the files in either CSV or Excel format. Please refer to the following for download instructions.


Step 1: Access the Payment page or the Reports page


[Payments page]

Select “Payments” from the left menu bar ⇒ Press Download in CSV or Excel from the upper right corner

*Transaction dates and times, as well as the date and captured date/time etc, can be specified from the following.

[Reports page]

Select “Financial” in the left menu bar => Select "Reports" => Press Download in CSV or Excel from the upper right corner.

*Captured date and time etc, can be specified from the following.

<If the number of transactions to be downloaded is less than 10,000 >

You can download the data directly from the KOMOJU portal by clicking Download CSV or Excel same as before. The download procedure completes here.


<If the number of transactions to be downloaded is more than 10,000 >

The following message will be displayed and the data will be sent by e-mail. It may take a few minutes for the data to be sent. Please refer to Step 2 for further downloading instructions.


Step 2: Downloading data via email


An email with a link to download the file will be sent to the email address where you performed the Step 1 action. By clicking the link attached to the e-mail, you can download the file.


<An example email to be sent>

*The link attached to the email can only be accessed by the email address that performed the Step 1 operation. (Please note that even if you share the link to another email address, you will not be able to access the link.)

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