How to check or change the payout cycle

When you apply to use KOMOJU, you can choose either monthly or weekly as your " payout cycle". You can change the payment cycle by following the instructions on this page.

■ Monthly payout: Each end of the month, the transactions from the previous month will be paid. 

■ Weekly Payout: Every Friday, the transactions from the previous Sat - Fri will be paid.

<If you are using an existing dashboard>

1. Log in to KOMOJU and confirm that you are in Live mode and click on 'Payout Balance' > 'Payout Settings'.

2. Change the frequency to 'Weekly' or 'Monthly' and click 'Update' to complete the change.

<If you are using a newer version of the dashboard>

Log in to KOMOJU > Financial > Payout Balance > Choose 'Payout Settings'

Select the payout cycle you wish to change from Frequency, then click "Save Changes" on the top right.

【Please note】

■ If the payout cycle is changed from monthly to weekly, the new payout cycle will apply from the following month.

■ If the payout cycle is changed from weekly to monthly, the change will be applied from the following week's transactions.

■ In a case your account does not have any transactions, the change will apply immediate.

■ For non Japan bank account, 2,500 JPY transfer fee will be charged per transfer.

■ If the payment date is a holiday, the transfer will be made on the next business day (of the financial institution).

(Ex.) Payout schedule

If you change your payout schedule from "Monthly" to "Weekly" in July, your July sales will be paid at the end of the following month (August 31) as usual. Sales proceeds after August 1, when the changes take effect, will be calculated on Friday and credited the following week on August 14.

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