Is there a deadline for refunds?
Refunds are available within the following time limits from the completion of payment.
Payment methods Deadline
Credit Card (Japan) No deadline | |
PayPay / Merpay / Paidy 365 days | |
LINE Pay / Rakuten Pay 30 days | |
Carrier Billing_docomo 179 days (by 8pm on the final deadline day) | |
Carrier Billing_Softbank 180 days | |
Carrier Billing_au 【Full refund】 From the settlement month until the end of the following two months 【Partial refund】 From the month following settlement until the end of the next month |
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*There is no deadline for Konbini, Bank Transfer and Pay-Easy. |