Is there a deadline for refunds?
Refunds are available within the following time limits from the completion of payment.
Payment methods | Deadline |
Credit Card (Japan) | No deadline |
PayPay / Merpay / Paidy | 365 days |
LINE Pay / Rakuten Pay | 30 days |
Carrier Billing_docomo | 179 days (by 8pm on the final deadline day) |
Carrier Billing_Softbank | 180 days |
Carrier Billing_au | 【Full refund】From the settlement month until the end of the following two months 【Partial refund】From the month following settlement until the end of the next month |
au Pay |
90 days |
*There is no deadline for Konbini, Bank Transfer and Pay-Easy.