Is there a deadline for refunds?
Refunds are available within the following time limits from the completion of payment.
Payment methods Deadline
|Credit Card (Japan) No deadline|
|PayPay / Merpay / Paidy 365 days|
|LINE Pay / Rakuten Pay 30 days|
|Carrier Billing_docomo 179 days (by 8pm on the final deadline day)|
|Carrier Billing_Softbank 180 days|
|Carrier Billing_au 【Full refund】
From the settlement month until the end of the following two months
From the month following settlement until the end of the next month
*There is no deadline for Konbini, Bank Transfer and Pay-Easy.