Is there a deadline for refunds?

Refunds are available within the following time limits from the completion of payment.

Payment methods  Deadline 
Credit Card (Japan)      No deadline
PayPay / Merpay / Paidy     365 days
LINE Pay / Rakuten Pay        30 days
Carrier Billing_docomo          179 days (by 8pm on the final deadline day)
Carrier Billing_Softbank                            180 days
Carrier Billing_au               

【Full refund】From the settlement month until the end of the following two months 

【Partial refund】From the month following settlement until the end of the next month 

au Pay     

90 days

*There is no deadline for Konbini, Bank Transfer and Pay-Easy.

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