Can I change the payment expiry date for Konbini?

The payment deadline for bank transfer can be changed by the merchant.

The default setting is "3 days". It can be changed between "1-59 days".

*The change will only apply to the new order created after the change. For order created before the change, the expiry date will remain the same

<If you are using an existing dashboard>

(1) Log in to KOMOJU and select 'Merchant Settings'

(2) Click 'Edit' on the top left

(3) Change the expiry date and click 'Update Merchant' 

<If you are using a newer version of the dashboard>

Log in to KOMOJU and select 'Merchant Settings' > Click "Edit" in the expiration date setting column in the middle of the page.

Enter the number of days and click "Save Changes".

【What does the "Expiry days" setting do for Konbini Payment】

The expiry date is the period of time effective for the provided order number to be available for payment.
The number set in this setting is the number of date that the payment will be accepted through the convenience store (Konbini).
After passing 23:59:59 of the selected time period, the provided order number will be voided. The status in KOMOJU will be changed to Expired.
Expired order will not be available to complete the payment after this.

【Send a reminder email before the expiry date】
By enabling the email notification, KOMOJU can send a payment reminder email one day before the expiry date to the customer.
To enable this setting, please check this page for more details.
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